1. Home
  2. Knowledge Base
  3. Troubleshoot / Extend

Troubleshoot / Extend

How to Fix Opt-In Form Not Showing on Your Website

There are several reasons why your optin campaigns may not show on your website. Nevertheless, it is important to know...

How to Fix “No email provider or list has been set for this optin. Please try again” Error

If you are getting the following error “No email provider or list has been set for this optin. Please try...

Modifying / Extending MailOptin with Codes

We have a growing library of code snippets to modify, disable or extend certain features in MailOptin. You can find...

How to Fix “There was an error saving your contact. Please try again” Error

Most times, this problem occurs if you or your subscribers tries to signup with an invalid or nonexistent or incorrect...

Fixing Customizer (The Form & Email Template Builder) Not Loading Correctly

If the MailOptin Customizer for building optin forms and creating emails is not loading properly for you, it could be...

How to Disable Impression Tracking Of Optin Campaigns

By default, MailOptin tracks the number of times your optin campaigns are shown to your users or visitors. If for...

How To View Your Integration’s Error log

Sometimes users can’t subscribe to your email list. When this happens, MailOptin logs the error into an error log. Each...

How to Fix Email Subscribers Not Being Added to Mailchimp List

If you are having this problem where visitors to your site or users who signed up to your Mailchimp list...

How to Fix New Post Notification Emails Not Sending

If you have a new post notification email automation created and no email is going out to your subscribers whenever...

How to fix a “cURL error 28: Connection timed out” in WordPress

This quick article helps you solve a cURL error 28 in your WordPress site. cURL error 28: Operation timed out...

How to Fix Invalid Phone Number Error on Brevo/SendinBlue Integration

One of the troubleshooting steps, when you are having difficulty submitting a form after setting up integration, is to check...

How to Fix Cron Events Missing Their Schedules

The WP-Cron system in WordPress is not a “real” cron system, which means events may not run exactly according to...

How to fix Mailchimp “400: Your merge fields were invalid Error”

What this error means is that Mailchimp rejected the request to add the user because one or more merge fields...

How to Disable Google Fonts

We have received numerous requests on disabling Google fonts from loading on websites and this is due to the recent...

How to Clear MailOptin Integration’s Cache

Each time you create and make changes to your opt-in campaigns, MailOptin caches the designs and lists so it doesn’t...

How To View Your Email Automations Error log

The Email automation error log is separate from the integrations error log and can be easily viewed by going to...

Installing Missing Database Tables

Sometimes some required database tables fail to be created/installed on the installation and upgrade of MailOptin. If you experience this...

How to Translate Strings & Texts in WordPress Plugins

Localizing or translating a WordPress plugin to a language of your choice can be a reasonably effortless task even for...

How to Disable Optin Error Notification Emails

We have received numerous requests to disable optin error notification emails from users. To do this, simply go to MailOptin>>Settings>>Optin...

Enabling Background Processing of Optin & Lead Subscription

In addition to creating opt-in forms that convert website users into email subscribers and leads, MailOptin integrates with WordPress user...

Need Support?

Can't find the answer you're looking for?
Contact Support